North Shore-LIJ Health System provides healthcare services in greater metropolitan New York, Queens, Staten Island, and Long Island.
healthcare
North Shore LIJ
North Shore-LIJ Health System improved employee satisfaction to 85 percent, achieved savings of $7.7 million, reduced nurse turnover to 13 percent, improved patient satisfaction to 86 percent, and boosted operating margin by $25 million.
Region: Americas
Company Size: Large Enterprise
Solution Category:
Recruiting
Performance
|
Video/Demo
Talent Management Improves HealthcareFeaturing: Mark Solazzo, Chief Operation Officer;Featuring: Michael Dowling, President and CEO North Shore LIJ uses talent and performance management to power business results with exceptional care and service to patients. Focusing on quality, patient experience, and financial results, they aligned individual goals to organizational goals to create a culture of accountability. The increased visibility and performance metrics enabled people to see the bigger picture with higher engagement, quality, and financial performance. They achieved significant results by holistically connecting recruiting, onboarding, and performance management. |
