Based on conversations with hundreds of chief HR officers worldwide, IBM’s 2010 study titled Working Beyond Borders identified three workforce gaps where HR is missing key capabilities:
Exposing the gaps
Based on respondents’ relative ranking of importance and effectiveness, their organizations fall short in three key capabilities.

- Developing future leaders
- Rapidly developing workforce skills and capabilities
- Fostering collaboration and knowledge sharing
Each of these gaps can be filled using an online learning platform tied to formalized talent management processes in succession planning, development, and performance. Take the approach to live and learn—using talent intelligence captured in every phase of the talent lifecycle—to foster a holistic approach to investing in the organization as a whole.



