Archives for August 2009

Alice Snell

Measures and Metrics

by Alice Snell | August 31, 2009 | No comments

Theres no reluctance it seems to try and measure the ultimate output of employee work: productivity. Take a look at Americas Most Productive Companies that provides a list of companies ranked by revenue produced by FTE, with industry cuts as well. Productivity measures are trending up, but short-term results may be delivered at a cost [...]

Alice Snell

Just the Facts, Maam

by Alice Snell | August 26, 2009 | No comments

If youre a Baby Boomer, you may remember that catch phrase from the Dragnet television show in the 1960s. Sticklers for accuracy will learn that even though its associated with the program, Detective Joe Friday never actually said those exact words. Thats a lesson for all recruiters and hiring managers who forego formal professional background [...]

Alice Snell

Workplace Before Marketplace

by Alice Snell | August 19, 2009 | No comments

Winning in the marketplace does not occur by price alone. Nor does it happen only through innovation or marketing. All these business factors contribute to success. But they cannot happen unless you have engaged people. Reducing costs, increasing margin, innovating design, streamlining production, and brilliant marketing are all driven by talent. BusinessWeeks Is Optimism a [...]

Alice Snell

Definitions of Employee Engagement

by Alice Snell | August 12, 2009 | No comments

The term employee engagement has become widely used. Exact descriptions of it include The Conference Boards definition: “a heightened emotional connection that an employee feels for his or her organization, that influences him or her to exert greater discretionary effort to his or her work”; MetLife Mature Market Institutes definition: “engagement” as “a positive, enthusiastic, [...]

Alice Snell

Talent Retention

by Alice Snell | August 6, 2009 | No comments

In the PricewaterhouseCoopers 12th Annual Global CEO Survey 2009, 97 percent of CEOs answered “access to, and retention of, key talent is their number one source of competitive advantage in sustaining growth over the long term. Aptly, many talent management strategies aim squarely at retention of top talent. The corresponding talent management practices can include [...]