Insights Into Making Hiring Decisions

by Alice Snell | August 16, 2007 No comments

For all the effort and resources being used to evolve the hiring process from art to science, here are some disappointing results from two studies:

Hiring managers often know whether they might hire someone soon after the opening handshake and small talk, a new survey suggests. Executives polled said it takes them just 10 minutes to form an opinion of job seekers, despite meeting with staff-level applicants for 55 minutes and management-level candidates for 86 minutes, on average.

Thats what Robert Half Finance & Accounting says.

Eighty-eight percent of executives said they consider a post-interview thank-you note influential when evaluating candidates, a slight increase from when executives were asked this same question five years ago (86 percent in 2002).

Executives polled said half (51 percent) of the candidates they interview send thank-you notes afterward, compared with 39 percent five years ago.

Executives also were asked, How do you prefer to receive thank-you messages from candidates following interviews?
Their responses:
Handwritten note: 52%
E-mail: 44%
Prefer to receive both: 3%
Don’t know: 1%

Those findings come from an Accountemps survey.

10 minute decisions by one-minute managers? Handwritten notes? Relying on your gut? Beware. You can make either a good or bad decision in the blink of an eye. First impressions, a cordial attitude, and thank-you notes have a ceremonial place in determining cultural fit during the interview process. But they surely shouldnt replace or override scientific hiring decisions made on the basis of validated pre-assessments, candidate skills, experience, and interests.

Alice Snell

Alice Snell

Former Vice President, Taleo Research

Alice Snell is former Vice President of Taleo Research. Ms. Snell has been tracking and analyzing the intersection between technology and talent management for more than a decade. A noted […]