Executive Issues 2005 is an annual global research project carried out by Accenture for the third year at a global level with responses from 425 individuals. They ask questions about 45 business issues contained in several categories related to the theme: High performance and the need for balance. The issues revolve around customers, finance, cost reduction, innovation, technology, outsourcing, supply chain, and of course ” human capital.
So of course our question is: how does human capital stack up, compared to all the others? The top two issues are directly related to human capital:
#1. Attracting and retaining skilled staff
#2. Changing organizational culture and employee attitudes
These even come before acquiring new customers. That is only #3! And four of the top ten issues are human capital related!
The drivers for these priorities identified in the study are economic recovery and increasingly high demographics pressure. But when asked what their top agenda items will be for the future, human capital issues remain high on the list.
And if you are making a strategic investment in software to address the #1 and #2 business priorities ” and four of the top ten ” shouldnt your organization be considering a Talent Management system prior to a CRM system, which sits at #3?
