The term employee engagement has become widely used. Exact descriptions of it include The Conference Board’s definition: "a heightened emotional connection that an employee feels for his or her organization, that influences him or her to exert greater discretionary effort to his or her work"; MetLife Mature Market Institute’s definition: "engagement" as "a positive, enthusiastic, and affective connection with work that motivates an employee to invest in getting the job done, not just 'well' but 'with excellence'"; and BlessingWhite's 'formula' for recognizing engagement: high satisfaction (+) high contribution. Regardless of the exact definition, this YouTube video seems to capture much of the spirit (and is great fun to watch).

There are strong links between high employee engagement and productivity and revenue. Find out more about The Real Deal on Employee Engagement in this webcast on August 18, 2009.