We commissioned CedarCrestone to undertake an independent survey of our customers. First the good news: 97% of our customers are satisfied with Taleo.

But this survey uncovered many more interesting results. The top five Taleo functional areas most frequently used are: Staffing Metrics Reporter, Workforce Mobility, ACE screening for top candidates, integration, and Taleo Agency.

Most of those solutions solve key business issues such as providing consistency by replacing costly and inefficient paper or email based processes. The most interesting elements are the three key values achieved: process standardization, process efficiency, and visibility into performance through metrics.

These were exactly the same value enablers highlighted in IBM’s CFO study that we covered in our 01/05/06 blog entry – Finance and HR On the Same Roadmap Going Forward – only a couple of days ago.

When we asked our customers what were the most important elements of their future talent management strategies, 59% said workforce planning, 27% succession planning, and only 23% mentioned performance management.

More details on the survey at www.taleo.com