Password Questions
I forgot my password or want to change it. What should I do?
In order to change your password, you must enter your email address in the appropriate field and then click Forgot your password?.
You will receive a Change Password email. Open this email and follow the instructions. If you are having problems with the link, please open the attachment sent with the email and try again. Please note that this email will only be good once to access the application process or change your password.
Once you reach the change password screen, enter the requested information and select your new password keeping the following in mind:
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The password must contain at least six
and no more than 32 characters.
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The password must NOT contain any special characters (e.g. ", ', ^, ü, é, space, etc.).
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The password must be different from your user name.
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I did not get the email to change my password. What should I do?
Please verify the following details:
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Your email software does not have a filter that prevents you from getting emails from people outside of a certain list of contacts.
Solution: Modify your list of contacts.
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You don’t have a filter that classifies the emails that you receive.
Solution: Please verify all your folders.
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Your email service does not block emails with HTML attachments.
Solution: Please change your email provider.
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I have received several Forgot Password emails. What should I do?
Please use the last email you have received to change your password.
The security code in the email I received is invalid. What should I do?
It may be that you already changed your password or received another Change Password email. Please note that this email is only good once to access the application process and that you must use the last email you have received.
Visit the web site of the company where you wish to apply and follow the links to the Career Section. Once you are there, you can try and change your password again. For more information, click here.
I forgot my access code. What should I do?
You must request a change of password again. Please click here to do so.
System says my account is locked. What should I do?
This usually happens when several unsuccessful attempts are made to login with your username and the wrong password. The account usually unlocks itself after 15 - 30 minutes. If your account has been locked for several hours, please contact the Human Resources department of the company that you are applying to.
Please note that Taleo employees are not authorized to access candidate information collected by its customers, and are therefore unable to resolve issues such as forgotten usernames or passwords. You will need to contact the Human Resources department of the company you are apply to for assistance regarding any login issues you may be having.
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