RETAIL SOLUTIONS
Drive Profitable Growth
Attract the Right People
Improve the Customer Experience

Companies in the retail, hospitality, or restaurant industries face a unique mix of workforce challenges. Growth and profitability are tied to the customer experience your employees deliver. Competition for the best hourly staff and front-line managers is often intense, making it difficult to retain high performers. High turnover impacts not only the customer experience but increases staffing costs as well. Meeting these challenges requires effective talent management and Talent Intelligence that offers valuable people insights for better workforce outcomes.

Find the Best People Quickly and Efficiently [read more]

  • Focus your recruiting efforts on the sources that yield the best quality hires.
  • Extend your company brand to attract ideal candidates.
  • Reduce your sourcing and hiring costs and time to hire.
  • Use social media such as LinkedIn and Facebook to expand your reach.
  • Standardize and automate your sourcing and recruiting processes.
  • Recruit professional, part-time, hourly, and seasonal workers using a single system.
  • Create candidate pools to accelerate seasonal hiring.

Improve Quality of Hire for a Superior Customer Experience [read more]

  • Improve the quality of your hires with screening and assessments.
  • Pinpoint candidates that can boost store performance.
  • Get your new hires productive quickly with fast and easy onboarding.
  • Ensure skill development and compliance by delivering new hire and legally required training.
  • Increase employee engagement, reduce turnover, and retain your top performers.

Build Talent Pipelines to Drive Growth [read more]

  • Make it easy for your workforce to acquire new skills that keep your company competitive.
  • Get visibility into your existing internal talent pool to redeploy talent as needed.
  • Give employees visibility into your open positions.
  • Identify and develop your future leaders by encouraging ongoing learning.
  • Know where your top hires come from and where to find more like them.
  • Create effective development strategies based on employee performance data.

 

Retail Resources

Hourly staff and front-line manager turnover in retail, hospitality, and food service businesses has a huge impact on the bottom line. Finding and onboarding the best people can take time and money. A poor recruitment or onboarding experience can erode new staff's commitment to the company. Read through our resource library of research, white papers, and more to get educated about talent management. Then take the next step and see how an online solution like Taleo really help.