Higher Education

Improve Customer Service and Brand Consistency Across Locations

Improve service, reduce costs, and provide intelligent talent visibility while replacing paper processes.

The Challenge | The Solution | The Results

The Challenge

Higher education institutions face many of the same staffing challenges as any business. Then add faculty hiring, diversity, and employer of choice requirements across multiple departments, hire types, processes, and sourcing needs.

Colleges and universities need a consistent, flexible, and proven solution to replace paper processes and reduce costs. With tailored career sites, automated workflows, and focused strategies, you can attract and retain top academic, research, and administrative talent.


Meet Your Challenges with Taleo

Some of the key talent management issues facing higher education include:

  • Improved abilities to attract and retain top talent.
  • Hiring process automation and consistency.
  • Effective use of limited funding and resources.
  • Higher service levels to constituents across campus.
  • Strong employment branding and better candidate experience.
  • Compliant diversity hiring practices.
  • EEO, Affirmative Action, and OFCCP data collection.
  • Effective onboarding of new employees.
  • Cost reductions and better processes.
  • Analytic visibility into process and practices for continuous improvement.
  • Easier integration and consolidation of workflows.

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The Solution

Consistent Processes to Support Higher Education

Taleo Enterprise Edition™ meets the talent management needs of medium to large universities and colleges with multiple locations and thousands of employees. Fill staff, academic, and campus services positions from a single integrated platform. This scalable and adaptable solution works across multiple locations, departments, hire types, and constituencies.

Taleo Business Edition™ enables small and medium organizations to set up a career site in an hour, configure in minutes, and process applicants immediately from a custom system that can serve hundreds or thousands of employees.


The Taleo Enterprise Edition Solution for Higher Education

Take advantage of automation, streamlined processes, and analytic reporting. Reduce costs, support diversity initiatives, and enhance your employment brand. Enable your recruiters to collaborate more closely with your department heads and other hiring managers.

  • Proven processes for applicant tracking and eRecruitment: Lack of automation makes processes inefficient. Automate requisition management, sourcing, applicant selection and tracking, offer management, and onboarding.
  • Online collaboration and service delivery: Hiring manager self service, career sites, and staffing portals put everyone on the same page. Rapidly select top candidates with four-tier screening. Streamline the teamwork of search committees and hiring panels.
  • Single, flexible platform for all hiring: Use a single platform for all types of hiring including administration, academic and non-academic faculty, researchers, professional staff, and support services in a centralized or decentralized staffing model.
  • Stronger sourcing and employment branding: Optimize the candidate experience with high touch communication, correspondence, and email updates. Boost your status as an employer of choice. Use innovative referrals and social networking sourcing tools.
  • More accurate compliance and diversity hiring and reporting: Support a full range of compliance and diversity hiring requirements including EEO, Affirmative Action, and OFCCP data collection. Increase your EEO response rate and automate reporting.
  • Superior technology, services, and support: Enjoy proven on demand performance, easy online access, and secure connections. Rely on our consulting, education, and 24x7 technical support services. Easily plug into backend systems and Taleo partners.

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The Results

Consistent, Flexible, and Automated Talent Management Processes

Transform your recruitment model today with automated processes, improved diversity program response rates, and strategic metrics. Choose the technology partner that can support you today with recruiting and in the future with student employment programs, performance management, and complimentary employer campus recruiting initiatives.

Many higher education institutions are seeing results and realizing value with Taleo solutions. Cornell University, the University of Toronto, Adelphi University, and Macalester College are just a few institutions that have reduced costs, improved recruiting processes, and enhanced employment brands. Results include:

  • Improved process efficiency.
  • Higher quality of hire.
  • Better constituent service.
  • Dramatic cost reductions.
  • Higher workforce productivity.
  • Larger candidate pools.
  • Stronger employer branding.
  • More efficient use of resources.

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"We really felt as if we needed to manage the process in an efficient manner in order to better assess our recruitment trends and become better citizens of the university's resources. We came across some resistance to change, but Taleo took us from a process that needed improvement to one that strategically meets our current business needs."

—Allen Bishop, Recruitment and Employment Center Director, OHR, Cornell University


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