Taleo Business Edition Services

Service offerings to accelerate your success.

Getting the most out of your Taleo Business Edition investment means designing a solution that addresses the needs of your business while being easy to learn and welcomed by your users.

Taleo offers a comprehensive set of implementation, training, and support services designed to ensure you’re not only successful today, but that your technology and users are ready to meet the recruiting challenges of tomorrow.

Implementation Services

As a recognized leader in talent management, Taleo has amassed a wealth of experience helping companies of all sizes implement world-class technology solutions optimized to the unique needs of their industry and business environment.

Our implementation consultants will work with you to develop a comprehensive implementation plan and timeline tailored to the specific requirements of your organization.

Our proven methodology, developed over hundreds of successful implementations, focuses on the interaction of your users, business processes, and technology to maximize performance and speed your ROI.

All of our implementation services are designed to take advantage of Taleo Business Edition’s inherent configurability to deliver quick results, and are offered through packages developed with your needs and budget in mind.

For a more detailed explanation of our implementation services see Implementation.

Training Services

Successful adoption of Taleo Business Edition by your users requires simple, accessible training options.

Taleo University offers customers a variety of online training classes, allowing your users to participate from the office, home, or on the road.

Each session is led by a Taleo University instructor, and combines both demonstrations and hands-on exercises, ensuring your users can take full advantage of all that Taleo Business Edition has to offer.

Customers can choose from our regularly scheduled classes, or request private, group sessions delivered at your convenience.

To view our current course schedule, see Training.

Support Services

At Taleo, we define success as satisfied customers. We believe this starts with a high level of customer trust and confidence in the quality and immediacy of our support services.
Our customer support representatives are available to help with your technical challenges, setup issues, and simple how-to questions online, by email, and phone. In addition, users always have access to Taleo Business Edition’s interactive help system, user guide, and online tutorials right at their fingertips to help further their training.

To view a complete list of our support resources and services see Customer Support.