Taleo Service Options
PROFESSIONAL SERVICES

Taleo Professional Services

Taleo's Professional Services focus on one thing: client success. We work together to help you more effectively implement solutions, integrate systems, optimize performance, and create sustained value by empowering your people.

Our consulting experts have assisted thousands of clients. By capturing and cataloguing best practices in the Taleo Knowledge Base and applying rigorous methodologies, we help get you up and running. Then we'll show you new ways to optimize talent processes, create value, and manage costs. With Taleo Services, you are empowered for success.

Browse our professional services offerings by product (select number of employees)

 

Business Edition <5K

Config Services for Taleo Recruit

Increase your speed to value with our configuration packages for Taleo Business Edition Recruit. Work with one of our representatives to choose the package that best fits your organization's needs.

 

TBE-EXP: Taleo Recruit Small Business Express

Best if: Your organization has one to five end users who have basic set-up requirements, require minimal support, and want to get their site up and running quickly with little or no customization. A dedicated Taleo Implementation Consultant will provide the knowledge and support needed to design, configure, test, and deploy your Taleo Business Edition solution.

Configuration Services Overview:

  • Candidate profile page: Basic candidate data, plus up to 20 custom fields
  • Locations: Up to five
  • Email templates: Up to two
  • Requisition page: Basic requisition information, plus up to 20 custom fields
  • Workflow: Candidate Main Status and Requisition-Specific Status
  • Client-branded career website
  • Prototype and demonstration of expected usage and configuration

 

TBE-STD: Premier Recruit Configuration Services

Best if: Your organization has one to five end users who need some assistance with process decisions, configuration, and data loading. In addition, the Premier Recruit Configuration Services package includes the full suite of Taleo Recruit training to ensure you have the ability to administer your system post-implementation. A dedicated Taleo Implementation Consultant will provide the knowledge and support needed to design, configure, test, and deploy your Taleo Business Edition solution.

Configuration Services Overview:

  • Candidate profile page: Includes Candidate Data Sheet with basic candidate data, plus up to 20 custom fields
  • Locations: Up to 25 locations and 25 departments
  • Email templates: Up to 10 plain-text email templates
  • Offer letter forms: Up to two
  • Custom reports: Up to three
  • Requisition page: Includes Requisition Data Sheet with basic requisition information, plus up to 20 custom fields
  • Candidate application forms: Configuration of one external candidate application form and one internal candidate application form (basic application form, plus up to 20 custom fields)
  • Creation of employee referral URL
  • Workflow: Candidate Main Status and Requisition-Specific Status
  • Filtering: Standard filtering of one role including tabs, sub-tabs, list views, and page layouts
  • Configuration of client-branded career website
  • Option to include one internal career website (with Taleo Business Edition Plus or Premium solution)

Training Overview:

  • One registration for the TBE-RC-UR101, Recruit End User Fundamentals, public virtual training course
  • One registration for the TBE-RC-UR102, Beyond the Basics for Recruiters, end-user public virtual training course
  • One registration for the TBE-RC-SA101, System Administration Fundamentals public virtual training course

TBE-PRM: PremierPlus Configuration Services

Best if: Your organization has 12 or more end users, has more complex business processes, or requires greater assistance in making process decisions, configuration, and data. In addition, the PremierPlus Recruit Configuration Services package includes the full suite Taleo training to ensure you have the ability to administer your system post-implementation. A dedicated Taleo Implementation Consultant will provide the knowledge and support needed to design, configure, test, and deploy your Taleo Business Edition solution.

Configuration Services Overview:

  • Candidate profile page: Includes Candidate Data Sheet with basic candidate data, plus up to 100 custom fields
  • Locations: Up to 50 locations and 50 departments
  • Email templates: Up to 25 plain-text templates
  • Offer letter templates: Up to 10
  • Custom reports: Up to 10
  • Feedback templates: up to three
  • Requisition page: Includes Requisition Data Sheet with basic requisition information, plus up to 50 custom fields
  • Candidate application forms: Configuration of one external candidate application form and one internal candidate application form
  • Workflow: Candidate Main Status and Requisition-Specific Status
  • Filtering: Standard filtering of one role including tabs, sub-tabs, list views, and page layouts
  • Creation of online application process (one-step or two-step)
  • Optional reference and background check template configuration
  • Configuration of client-branded career website
  • Option to include up to five additional career websites
  • Creation of employee referral URL

Training Overview:

  • One registration for the TBE-UR101, End User Fundamentals, public virtual training course
  • One registration for the TBE-UR102, Beyond the Basics, end-user public virtual training course
  • One registration for the TBE-SA101, System Administration Fundamentals public virtual training course

 

Config Services for Taleo Perform

Improve your workforce performance with our configuration packages for Taleo Perform. Work with one of our representatives to choose the package that best fits your organization's needs.

 

TBE-PMEXP: Perform Express Configuration Services

Best if: Your organization has 200 or fewer employees who require the basics and need to have their performance management system set up quickly. A dedicated Taleo Implementation consultant will provide the knowledge and support to design, configure, test, and deploy your Taleo Business Edition Perform solution.

Configuration Services Overview:

  • Data import: Up to 200 active employee records
  • Employee profile page: Setup of basic employee data, plus up to five custom fields
  • Goals page: Setup of basic goals definition information, plus up to five custom fields
  • Review page: Setup of basic review information, plus up to five custom fields
  • Performance Review templates: Setup of one template, including assignment of competencies
  • Locations: Up to five
  • Email templates: Up to two
  • Configuration of your Employee Website pages
  • Prototype and demonstration of expected usage and configuration

 

TBE-PM: Perform Configuration Services

Best if: You could use a dedicated Taleo Implementation professional. Our Professional Services will get your Perform solution off on the right foot by providing the knowledge and support to design, configure, test, and deploy your Taleo Business Edition Perform solution.

Configuration Services Overview:

  • Employee profile page: Setup of basic employee data, plus up to 25 custom fields
  • Goals page: Setup of basic goals definition information, plus up to 25 custom fields
  • Review page: Setup of basic review information, plus up to 25 custom fields
  • Performance Review templates: Setup of two templates, including assignment of competencies
  • Locations: Up to 30
  • Email templates: Up to five
  • Custom reports: Up to two
  • Data import of active employee records
  • Configuration of your Employee Website pages
  • Training: One registration for the TBE-PM-SA101, System Administration Fundamentals for TBE Peform public virtual training course

Config Services for Taleo Onboard

Help your organization make new employees feel welcome and become productive fast with our configuration packages for Taleo OnBoard. Work with one of our representatives to choose the package that best fits your organization's needs.

 

TBE-ONBEXP: Taleo OnBoard Express Configuration

Let Taleo Professional Services help you automate your on-boarding/off-boarding processes quickly and effectively. The OnBoard Express configuration package focuses on "speed to value," with implementation times focused on getting you set up quickly to eliminate paperwork, streamline your business processes, and engage your most important asset - your people.

Configuration Services Overview:

  • OnBoard forms: Configuration of up to 10 OnBoard forms with up to 10 fields per form
  • Activities: Configuration of up to 10 OnBoard activities
  • Bundles: Configuration of up to five OnBoard bundles
  • Email templates: Configuration of up to five email templates
  • Employee website review
  • Prototype and demonstration of expected usage and configuration

 

TBE-ONBSTD: Premier OnBoard Configuration Services

The Premier OnBoard configuration package focuses on "speed to value," while ensuring all of your on-boarding and off-boarding activities are automated to eliminate paperwork, and streamline business processes.

Configuration Services Overview:

  • OnBoard forms: Configuration of up to 20 OnBoard forms with up to 20 fields per form
  • Activities: Configuration of up to 20 OnBoard activities
  • Bundles: Configuration of up to five OnBoard bundles
  • Email templates: Configuration of up to five email templates
  • Employee website review
  • Prototype and demonstration of expected usage and configuration

 

TBE-ONBPRM: PremierPlus Configuration Services

The PremierPlus OnBoard configuration package is a comprehensive professional services package focused on getting the absolute most from OnBoard system. Your professional services consultant will work closely with you to ensure all of your on-boarding and off-boarding activities are automated to eliminate paperwork, and streamline business processes.

Configuration Services Overview:

  • OnBoard forms: Configuration of up to 40 OnBoard forms with up to 40 fields per form
  • Activities: Configuration of up to 40 OnBoard activities
  • Bundles: Configuration of up to 10 OnBoard bundles
  • Email templates: Configuration of up to five email templates
  • Employee website review
  • Prototype and demonstration of expected usage and configuration

Data Migration Services

When you don't want to lose your most critical data from your legacy applications, let Taleo Professional Services help you migrate your critical data elements from your legacy system and import them into your Taleo Business Edition system.

Taleo's Data Migration services combine the best of what Taleo Professional Services has to offer - System Configuration Setup and Data Migration. By combining these two services, we ensure your Taleo Business Edition zone is configured correctly based on your business requirements and your data migration needs. Work with one of our representatives to pick the right migration package for you.

 

TBE-EDM: Express Data Migration

Are all of your resumes stored on a share drive? Are they loaded in your email inbox? Leverage the power of our Express Data Migration services to extract and load your candidates to your Taleo Business Edition zone through our resume parsing tools.

Services Include:

  • Receiving emails with attached resumes (or bulk resume documents)
  • Extraction of resume from emails
  • Creation of basic candidate profiles with attached resumes
  • Error report

 

TBE-PDM: Premier Data Migration Recruit Services

Coupled with our Premier Recruit Configuration Services package, this full-service data conversion package allows you to retain your legacy data by importing critical hiring data into your Taleo Business Edition zone.

Services Overview:

  • Premier Recruit Configuration package
  • Data migration for: Requisitions, Candidates, Candidate Resumes, Candidate History (via Attachment), Users, Candidates to Requisitions, Users to Requisitions, Contacts

 

TBE-PPDM: PremierPlus Data Migration Recruit Services

Coupled with our PremierPlus Configuration Services package, this full-service data conversion package allows you to retain your legacy data by importing critical hiring data into your Taleo Business Edition zone.

Services Overview:

  • PremierPlus Recruit Configuration package
  • Data Migration for: Requisitions, Candidates, Candidate Resumes, Candidate History (via Attachment), Users, Candidates to Requisitions, Users to Requisitions, Contacts

Hourly Services

Beyond implementations, we also offer a range of additional service offerings, which allow us to meet your ongoing needs, as your business grows.

 

TBE-HRLY: Professional Expert Hourly

Ready to move your application process away from pen and paper? Use Professional services to help you design a two-tier application process allowing you to streamline your data collection process. By using a two-tier online application process, you can capture basic information for all prospective candidates (for compliance purposes) and get detailed application information for those candidates which you have narrowed your search down.

Services Include:

  • Overview of existing application forms and processes
  • Form creation and system configuration
  • Review and handoff of online two-tier application

 

TBE-HRLY: System Health Check

Are you getting the most out of you Taleo Business Edition investment? Are you taking advantage of new functionality and system capabilities that have become available? Let our professional services team work with you to evaluate your TBE zone and usage, then share with you ways to leverage the most out of your system.

Services Overview:

  • Customer usage survey
  • Customer site and zone evaluation
  • Comprehensive report and recommendations
  • Consultant-led meeting to review report and discuss recommendations

 

TBE-DYN: Dynamic Form Creation

Tired of dealing with paper forms? Let Taleo professional services work with to convert your policy documents and paper forms to dynamic .pdf documents allowing for automated form data entry, reporting and e-signature tracking.

Services Overview:

  • Conversion of form to PDF format
  • Adding merge and custom fields
  • Attaching dynamic forms to your Taleo zone

Enterprise 5-13K

Guided Implementation & Toolkit

 

Our implementation services provide a streamlined, guided approach to the configuration and deployment of Taleo Recruiting that aligns with your requirements and resources. We manage your project using the Taleo Enterprise Toolkit - which includes dozens of best practices tools and more than 50 best practice templates and content libraries to help guide you in making the right decisions about your new processes and Taleo implementation.

The Taleo Enterprise Guided Implementation Methodology delivers a rapid time to benefit at less cost in four easy steps:

  • Definition and Analysis: An introduction to the Taleo Enterprise methodology and a detailed project schedule using the Taleo Enterprise Implementation Toolkit.
  • Design and Development: Implementation of the technical and functional aspects of your solution based on the information provided in the Definition and Analysis step.
  • Design Acceptance: A detailed demonstration of all functionality and configurations, plus any refinements.
  • Deployment and Go Live: All of the final preparations to ensure a positive go-live experience, including training and process transition.

Managed System Admin & Integration

Taleo Enterprise ensures high value and low cost with managed integrations to your HRIS system and remote system administration, which means zero administrative burden for you. As your business grows, our experts work with you to extend your capabilities so you can expand your use of Taleo.

 

  • Reliable, managed integrations to your human resources information system (HRIS).
  • Remote System Administration that uses Taleo's skilled experts to maintain your solution so you don't have to.
  • Comprehensive standard reports for insight into compliance, process efficiency, and recruiting effectiveness.
  • Flexible training from Taleo University to arm your team with the knowledge they need to be the most effective.
  • Customer support for peace of mind and the answers to your questions - 24x7.

Large Enterprise >13K

Implementation Services

Reduce cost, time and risk through our proven tools and methodologies specifically designed for predictable results:

  • Taleo Best Practices Knowledge Base: This vast knowledge reservoir is built from extensive research and from helping thousands of customers-including more than 400 global enterprise deployments.
  • Taleo consultants: Our in-house consultants are certified in Taleo solutions and are uniquely equipped to systematically design a complete solution tailored to your organization and configured on our industry-leading platform. Taleo invests in keeping our consultants current so they can deliver deep technical product and soft skills training for optimal results.
  • Project Management Office (PMO): An independent group of Taleo auditors evaluates our implementations against our standards and methodologies, enabling Taleo to continuously enhance its methodologies, tools and skills.

Technology Services

Let us help migrate data from your legacy staffing solutions, and link data from your systems to Taleo and third-party solution providers.

  • Taleo Connect enables the seamless transfer of data between Taleo data warehouses, back-end systems and third-party financial systems.
  • Taleo Passport services provide seamless integration with third-party providers of background checks, assessments, tax credit processing and more.
  • Single Sign On Service provides compliance to industry standard SSO architectures.
  • Data Warehouse Extract Service helps to run data transfers from Taleo Enterprise to your data warehouse or data mart.
  • Technical Readiness Assessment ensures that your system architecture and environment are ideal for getting the most out of your Taleo solution.
  • Reporting and Analytics Services helps you to have unique role-based dashboards so you can make decisions in real-time, not after the fact.

Optimization Services

After you go live, optimization and expansion of your Taleo solutions are the keys to realizing more returns from your implementation. Taleo consultants can help ensure the solution stays synchronized with your business processes and user requirements to enhance utilization and return on investment. Here are our steps:

  • Evaluate: A look at your current state and where you can improve. Our Zone Audit Service focuses on the tactical and system levels.
  • Optimize: Focus on building state-of-the-art content with our Content Services. Supplemental or dedicated support with our Managed Services.
  • Expand: Key information through our Reporting and Analytics Metrics workshops. Rollout to new geographies or functions with our Global Deployment service offering.
  • Measure and Validate: Benchmarking Scorecard, Quality of Hire Measurement service, and our Business Intelligence service provide reporting and analytics for system optimization across the board.