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CedarCrestone: Value and Customer Satisfaction Study, 2007

For the second year, Taleo ranked very high in customer satisfaction and value as reported by the independent research firm, CedarCrestone. Based on more than 135 customer responses, findings cite cost reductions by replacing manual and inconsistent staffing processes, better time to hire, and increased visibility into business performance through real-time staffing metrics. Highlights include:

  • Overall customer satisfaction rating of 95%.
  • Decreased process costs for 53% of customers.
  • Increased line manager hiring process participation of 13%.
  • Cost per hire reduction of 10% to 50% for more than half of respondents.
  • Average time to hire of 35 days, one day better than Saratoga best practices.
  • Improved quality of hire for the 54% of customers that measure this metric.

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Product Interest:   Recruiting
  Performance Management
  Onboarding
  Analytics
  Succession Planning
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  Compensation
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