Taleo Research Library
RESOURCE LIBRARY


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Analyst Report
May, 2010

2010 Taleo Value and Customer Satisfaction Study


Source: CedarCrestone
Author: Alexia Martin Director, Research and Analytics

Taleo customers are overall very satisfied and are achieving significant business results. Ninety-four percent of all customers express overall satisfaction. More importantly, customers are achieving significant returns on investment with an average savings of around $450,926 in process improvements alone. Customers also report decreases in the time to hire of 14% and 10% reduction in the cost to hire. These two benefits are worth approximately an additional $4.2 million potential savings to an organization the size of the typical Taleo customer. Thus, Taleo customers are seeing the equivalent of a total return on investment of $4.7 million in their Taleo Investment.