How to Become a Partner

Selection Criteria

Our criteria for selection as a Solution or Integrated Partner Staffing Services Partner are multifaceted. We evaluate providers by the:

• Services they offer.
• Ability to scale to meet the needs of our global clients.
• Technology behind their systems.
• Support they offer.
• Economic and strategic stability of the company.

Services

Our specialists evaluate the specific functionality of each product to ensure that it:

• Meets the complex needs of our clients.
• Represents Taleo best practices.
• Is intuitive to users and does not require extensive training.

Scalability

A provider's ability to handle the tremendous volume required by our customers is also critical. We look for:

• Multilingual capabilities.
• Database capacity.
• Response time during peak loads.

Systems

A provider's technology is assessed for its compatibility with Taleo's:

• Browser-based platform.
• HR XML compliance.
• Security to protect client data.
• Redundancy, with no single point of failure.
• Disaster recovery procedures that both protect and provide an alternative access to client data.

Support

Customer service is of primary importance to Taleo. Our partners must provide a strong level of:

• Reliability in their product offering.
• Availability of technical assistance.
• Process for issue resolution.
• Overall commitment to excellence.

Stability

In addition to the above criteria, Taleo scrutinizes our partners to ensure that they are:

• Economically viable.
• Operationally mature.