Food Service

Become Masters of Efficiency While Building Customer Loyalty

Rising food costs, food safety, health conscious consumers with shifting tastes, and a tough labor market. Restaurants must become masters of operational efficiency while increasing their loyal customer base. Talent management is your secret ingredient to success.

The Challenge | The Solution | The Results

The Challenge

High turnover and hiring new employees drain resources. Taleo's consistent and easy to use hourly hiring management system improves the process. Empower your managers to rapidly identify quality candidates. The ones who become exceptional employees and create value through higher sales and profits.

Many leading foodservice organizations have seen how workforce management makes a difference. They are applying these principles to hourly hiring management systems to standardize improvements as best practices across your organization.

Taleo talent management focuses on foodservice headaches:

  • Some restaurants experience up to 130 percent turnover, inflating costs with unproductive new hire training time.
  • Bad hires cost millions in lost productivity, theft, safety violations, and counterproductive behavior.
  • One poor hiring decision can cost millions in legal action and brand repair. Inconsistent hiring processes increase the risk of Equal Employment Opportunity (EEO) lawsuits.
  • Only half of U.S. companies with over 3,000 employees claim tax credits in the federal government's Work Opportunity Tax Credit (WOTC) program.
  • Constant turnover creates workforce churn resulting in lost productivity and inconsistent customer service.

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The Solution

Reduce Costs and Improve Productivity

Whether you run ten restaurants or thousands, Taleo establishes a single hiring process across all your locations. Now you can attract and identify top candidates with automated applications and proven screening and assessment.

Taleo delivers a foodservice talent management solution that's fully baked and prepared to order:

  • Spend less time sorting through paper applications with a simple automated online or offline application process.
  • Prescreen and automatically identify the candidates who meet minimum employment requirements.
  • Parse your short list of candidates by identifying those who are most likely to succeed.
  • Get enterprise level visibility into your complete candidate pool without requiring applicants to submit at multiple locations.
  • Create standard, repeatable hiring processes to reduce risk and increase the quality of hire through a consistent methodology.
  • Reduce the time between selecting a candidate and making them immediately productive.
  • Hire the best candidate regardless of their first language using our multiple language capabilities.

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The Results

Reduce Costs, Lessen Risk and Produce Results

Hiring management systems reduce turnover costs, increase worker productivity, realize federal and state tax credits, and streamline the hiring process for hourly workers.

More institutional foodservice providers, franchisees, corporate owned restaurants, and foodservice organizations choose Taleo. Why? Because Taleo for Foodservice clients experience impressive results, including proven reductions in hiring cycle times, cost per hire, turnover, counter-productive behavior, and risk.

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Resources

Literature

Customers

Taleo in the News


"As a growing organization opening a large number of retail stores, we continuously strive to enhance and optimize our processes to find quality candidates in a way that increases the customer experience and reduces turnover. Taleo has developed a solution to address and integrate what is necessary for organizations like Starbucks to manage the recruitment process for large numbers of candidates from the start of the application process to the hire of new partners."

Christine Deputy, Vice President of Partner Resources, Starbucks


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