Case Studies
Quantifiable results that enhance organizational value for our customers—through process efficiency and consistency, increased productivity through quality of hires, and increased retention—are our first priority and our recognized competence.
Case Studies
- 3 Mobile
- Alliance Atlantis
- Aramark
- Areva
- Auckland District Health Board
- Booz Allen Hamilton
- CDW Corporation
- Children's Healthcare
- Cornell University
- DeticaDFI
- Direct Energy
- Dow Benelux
- Dow Chemical
- DSM
- Hewlett-Packard
- Hyatt Hotels & Resorts
- IBM
3 Mobile Uses Taleo to Attract Top Talent
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An effective recruitment and retention system is a key ingredient in the battle for talent. For 3 Mobile, using Taleo is the first step in their bid to become a first choice employer in the marketplace. Focused on delivering leading communications and multimedia services to the Australian consumer, 3 have around 1,800 employees based in Australia. Until recently, the company had a more reactive approach to recruitment relying on a manual system. As a result, it was difficult to manage large volumes of applications, and candidate data was not stored for future use. Internally, 3 was experiencing higher than desired levels of turnover, particularly with staff recruited through agencies. With Taleo, 3 has reduced time to hire, decreased agency usage by 15 percent and registered more than 20,000 candidates. Staff turnover has decreased by seven to eight percent in some areas during the same period. With Taleo, 3 Mobile:
- Reduced agency usage by 15%
- Reduced time to hire.
- Increased manager involvement in recruitment process.
- Registered more than 5,000 candidates.
Alliance Atlantis Achieves Efficiency and Cost Savings
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Alliance Atlantis is the leading media entertainment company in Canada and remains dedicated to maintaining that leadership position. As such, identifying, retaining and redeploying top talent across its organization is essential. The Company places a strong focus on customer service across all business units and wanted that high level of service to also be delivered to the realm of applicants. Since implementation, Alliance Atlantis:
- Average cost-per-hire declined by 50%.
- Time-to-fill a position declined by 50%.
- Service level to candidates and hiring managers improved significantly.
- Implemented best online practices to adhere to regulatory requirements.
ARAMARK Increases Efficiencies in Hourly Hiring
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ARAMARK Corporation, a leader in providing food and facilities management services to international and domestic corporations, health care institutions, schools and stadiums, as well as providing uniform and career apparel, employs a workforce of 200,000. Forty percent of ARAMARK's workforce is comprised of hourly workers, totaling nearly 80,000 employees. With such a high volume of hourly workers, ARAMARK was looking to design a streamlined and efficient process to quickly hire and assign its hourly staff. ARAMARK created regional staffing centers and implemented Taleo Hourly to best support its hourly staffing needs. With Taleo, ARAMARK can:
- Easily search and screen for candidates by skill sets, interests and time availability for current customer jobs or other lines of business within ARAMARK, allowing them to quickly provide customers with quality hourly workers.
- Configure a repeatable process across the organization that ensures consistent staffing practices, all with the ability to make adjustments to the staffing process at any time to meet evolving business requirements.
- Have access to a greater number of quality candidates and maintain a solid pipeline of qualified candidates for the future, allowing them to better meet strategic business goals.
AREVA Takes a Global Talent Approach to Serving Local Subsidiaries
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With an industrial presence in 43 countries and a sales network covering over 100 more, the AREVA Group is the world leader in nuclear energy and the only player working in every industrial activity in that sector. To drive growth and worldwide expansion, AREVA HR sought to implement consistent recruitment processes and talent management strategies worldwide. AREVA wanted to better meet specific demands at local level and move from a company focus to decentralized action. With Taleo Enterprise Edition, AREVA:
- Standardized global recruitment and internal mobility processes while meeting local labor code requirements.
- Improved internal mobility programs for increased employee satisfaction.
- Supplies managers with higher quality candidate shortlists in half the time.
- Provides multisite, multilingual, and multicultural support with a high security level.
- Supports a global culture with 58,000 people speaking over 20 languages and spread across 100 countries.
Auckland District Health Board Achieves Cost Savings and Improved Productivity with Taleo
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The Auckland District Health Board (ADHB), New Zealand's largest public healthcare provider, was created on January 1, 2001 following new national legislation that created district health boards to be both a provider and founder of health services to their particular populations. In one year since implementation, ADHB has reduced its recruitment agency and media costs by around 40 percent and has improved its communication with its external candidates and internal employees. They are able to measure and report on many of their workforce initiatives using solid metrics and results. With Taleo, the Auckland District Health Board:
- Improved the quality of its external recruiting and internal mobility management processes.
- Found quality candidates while reducing costs and improving productivity and communication throughout its organization.
- Has integrated sourcing types into the process, helping to reduce overall costs.
Booz Allen Hamilton Accelerates User Adoption and Optimizes Performance with Taleo Education Services
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Booz Allen Hamilton, one of the world’s leading management consulting firms, provides services in strategy, organization, operations, systems, and technology to corporations, governments, public agencies, emerging growth companies, and institutions. With 17,000 worldwide employees, Booz Allen recognizes the importance of training its staffing organization to work at full capacity. With Taleo Education Services, Booz Allen accelerated user adoption and optimized performance by:
- Establishing multiple tailored training solutions including instructor-led training programs, train the trainer sessions, and expert forums.
- Creating reference guides to provide solutions for common user difficulties.
- Helping recruiters understand the benefits of entering information in real time for more accurate data and improved reporting.
- Developing additional content for training guides, lunch sessions, and programs.
CDW Replaces Paper Processes with Technology to Accelerate Rapid Growth
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As a leading provider of technology solutions for business, government, and education, CDW Corporation is a single source for IT products and services offering more than 1,000 technology brands. With a competitive salary and desirable benefits package, CDW attracts more than 25,000 applications a year. CDW’s workforce of nearly 6,000 employees has been instrumental to its success. To support their growth, CDW needed to hire more than 1,200 account managers alone. With Taleo, CDW:
- Achieved rapid implementation with Taleo training, support, and education services.
- Replaced a manual paper process with technology that matched the business requirements.
- Experiences shorter approval times for job requisitions and postings in addition to other efficiencies.
- Targets candidate markets more effectively with sourcing reports that enable easy advertising strategy analysis.
Children's Healthcare Uses Taleo Internal Mobility to Mitigate Nursing Shortage Effects—While Cutting Time to Fill and Time to Productivity
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Children's Healthcare of Atlanta is a not-for-profit pediatric hospital system serving the Atlanta metropolitan area and the state of Georgia. Ranked among the top 10 pediatric hospitals, the institution provides excellent patient care, research, and education. With more than 5,600 employees, two hospitals, five immediate care locations, five specialty care locations, four primary care facilities, and 11 rehabilitation locations, finding qualified nurses during a critical shortage has been an ongoing challenge. Children’s uses Taleo to:
- Establish innovative hiring and internal mobility programs in a proactive strategy to overcome nursing shortages.
- Significantly reduce paper resumes with online application processes to save time, free up staffing resources, and cut costs.
- Improve recruiter efficiency with a simple, easy-to-use application process, enabling them to act faster in a highly competitive market.
- Accelerate internal mobility by posting available jobs online for employees, reducing time to fill and time to productivity.
Cornell University Uses Talent Management to Transform Academic Institution Recruitment Model
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Cornell University is a leading private institution of higher learning with the main campus located in Ithaca, New York and regional sites throughout the state and across the globe. One of Cornell’s largest challenges was consistently attracting and retaining high-quality diverse staff. With 10,000 employees, Cornell needed some innovative enhancements to its HR processes. Using Taleo, Cornell:
- Replaced outdated paper processes, made hiring practices consistent across all locations, and established strategic metrics.
- Increased online applications to more than 35,000 with opportunities posted to a central site.
- Improved Affirmative Action data collection response rates in the application process from 30 percent to 90 percent.
- Greatly improved the experience of people who apply for jobs through correspondence features.
DeticaDFI Uses Taleo Business Edition to Recruit with Improved Security, Productivity, and Flexibility
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DeticaDFI is a specialist consultancy delivering information services, knowledge management, and solutions to senior decision-makers in the US government. They help clients address their complex challenges and requirements in the areas of homeland security, defense, information technology, and fraud and security. Finding a talent management solution that easily adapts to structural and workflow changes was essential. DeticaDFI looked at six vendors before choosing Taleo Business Edition™ for this mission with:
- Cost savings of approximately 40% using Taleo versus customizing the old system.
- Complete confidence in US Office of Federal Contract Compliance Programs (OFCCP) report accuracy.
- Savings of a 20% placement fee for each candidate hired.
- Decreased time to fill positions from 77 days to 50 days.
- Increased online recruiting to 75%.
Direct Energy Employs Configurable Solutions that Deliver Cost Savings and Reinforce Branding
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From its head office in Toronto, Ontario, Direct Energy employs a workforce across Canada who meets the challenges of a changing industry head on. The range of jobs and skill set is diverse: there are field technicians in gas fields in Alberta, call center representatives in Ontario, heating and ventilation service technicians in Nova Scotia, and more. With Taleo, Direct Energy:
- Reduced time-to-fill from 67 days to 35 days and cut cost-per-hire by more than 30 percent.
- Increases productivity as positions are systematically filled faster with quality candidates.
- Builds long-term relationships with candidates.
Dow Benelux Discovers Taleo's Global Reach Produces Tangible Local Benefits
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Dow is a leader in science and technology, providing innovative chemical, plastic and agricultural products and services to many essential consumer markets. With annual sales of $40 billion, Dow serves customers in 175 countries. Of 43,000 employees worldwide, 2,600 are located in the Benelux region working at six production sites and three offices. At Terneuzen in The Netherlands, there are several dozen manufacturing plants, storage facilities, and offices. Dow Benelux uses Taleo to: Centralize all HR records in a single database that can be accessed globally using the same global process for all countries.
- Reduce hiring costs dramatically because local HR staff can reach global audiences with greater ease and access to more job applicants with little or no advertising.
- Give employees as much internal mobility as they need within their career plan while meeting the needs of the business.
- Improve quality of hire and reduce time to fill through automated search, ranking, and communication.
Dow Chemical Generates 5:1 ROI and Improves Sigma by 50 percent through Global Staffing Processes Implementation
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With close to 50,000 employees and 900 offices in 60 countries around the world, Dow is a leader in science and technology. Dow Chemical recognizes that its employees have been a key driver to its successful operation and is dedicated to creating a workplace where every person can reach his or her full career potential using self-services solutions. The company follows a Six Sigma methodology. Implementing Taleo, Dow:
- Achieved an ROI Value to Investment ratio of 5:1, and increased Sigma by 50%.
- Reduced search fees and advertising expenses by more than 30% on average.
- Reduced workflow and cycle-time by more than 60% and centralized staffing processes globally.
DSM Standardizes Staffing Process to Effectively Manage its Global Workforce
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DSM, headquartered in Heerlen, The Netherlands, is a dynamic specialty chemicals company with 200 offices and production sites in 40 countries. Using Taleo, DSM streamlines its staffing processes and creates value for its customers, shareholders and 22,000 employees worldwide. On September 3, 2002, DSM announced the acquisition of Roche's Vitamins and Fine Chemicals Division. Today, the staffing processes of DSM and Roche's Vitamins and Fine Chemicals Division have been integrated on one platform. With Taleo, DSM:
- Employed processes that increase recruiter productivity and retention and ensures opportunities and job requirements are clearly and consistently presented to the labor market continuously.
- Reduced search agency fees and better targets future sourcing dollars to find best candidates.
- Adheres online to regulatory and compliance requirements globally.
Hewlett-Packard Deploys Staffing Solutions Simultaneously in 65 countries
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Supporting 89,000 employees and a leadership position in its industry, Hewlett-Packard recruiters are responsible for filling a multitude of positions each year and managing interest from hundreds of thousands of candidates. With Taleo, Hewlett-Packard communicates all opportunities to internal and external candidates in over 60 countries around the world, in multiple languages, including Japanese. With Taleo, HP:
- Employs skills-based solutions for internal mobility and external hiring in 60 countries.
- Hires and redeploys quality candidates faster, reduces cycle-time and increases overall productivity.
- Benefits from self-service solutions including 300 recruiters and 14,000 hiring managers and is integrated with PeopleSoft HRMS.
- Adheres to regulatory requirements and reports data and metric holistically on a global basis.
Hyatt Applies Supply Chain Principles to Staffing Management to Improve Hire Quality and Reduce Costs
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As a leader in the travel and hospitality industry, Hyatt operates Hyatt Hotels and Resorts in the United States, Canada, and the Caribbean. To fill thousands of new job opportunities annually, Hyatt needed a solution that would re-engineer staffing management processes for the long term. With Taleo, Hyatt:
- Uses ACE™ staffing practices, methodologies, and processes to pull candidates from a structured candidate database in real time.
- Communicates continuously with a broad group of candidates through a variety of sources while reducing costs.
- Enhances the efficiency and process of internal and external regulatory compliance.
Hyatt Reduces Turnover with Enhanced Recruiting and Internal Mobility Processes for its Hourly Workforce
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Using Taleo, Hyatt manages its external hiring and internal mobility processes for a workforce of approximately 40,000 employees that is comprised of 80 percent hourly workers. Since implementation, Hyatt has reduced hourly turnover and:
- Cut advertising expenditures by 50% in local hotels.
- Increased productivity and reduced cycle time by 50%.
- Standardized reporting and captured metrics and candidate statuses for campus recruiting.
IBM Drives Standardization Across Business Units
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In today’s challenging economy, now more than ever, strategic recruiting must adapt to the business cycle. There are fewer requisitions and more candidates clamoring to fill them. And in large global organizations, there are competing challenges as well - multiple ERP systems; regional applicant tracking systems; organizational complexity driven by M&A, divestures and legal compliance. In times like these, many companies simply trim headcount and hope to wait out the storm. IBM sees this as a time to transform talent management for business, clients, and the world.
Taleo helped IMB drive standardization across business units, bringing together recruiting operations that were once disparate and non-standardized.
- IBM completed approximately 6,500 hires for the insurance provider in 2008
- Time-to-fill was 48 days across the entire organization
- 91% requisition fill rate for recruiters
- Hiring manager satisfaction rates averaged 92% in 2008
Intermountain Health Care Streamlines Process to Reduce Costs and Integrates with Oracle
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One of Intermountain Health Care's (IHC) Human Resources department's core objectives is to continuously provide opportunities and world-class services to its employees, hiring managers and candidates. Surveys of newly hired employees and managers revealed dissatisfaction with its response rate to candidates. Prior to implementing Taleo, IHC's time-to-hire averaged 90 days, and there was not an adequate job posting solution for internal employees in place. After implementing Taleo, Intermountain Health Care:
- Reduced time-to-hire from 90 days to 39 days and increased candidate satisfaction with processes.
- Reduced advertising costs and achieved better control over sourcing costs.
- Integrated staffing data with Oracle HRMS.
Taleo Powers Lion Nathan’s Quest for Performance Excellence
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With nearly 3,000 employees, Lion Nathan is a leading producer, marketer, and distributor of alcoholic beverages in the Australasian and international markets. Lion Nathan’s excellent reputation attracts thousands of candidates each year. With a large volume of applicants for positions located all over Australia and New Zealand, the Sydney-based people and culture team was doubly challenged. The need to set up an automated talent management solution to handle Lion Nathan’s large and complex organization became a business imperative. With Taleo Enterprise Edition, Lion Nathan:
- Was up and running in only two months.
- Decreased time to fill from ten to six weeks.
- Cut cost per hire by an astounding 50 percent.
- Greatly improved quality of communication with real-time data.
- Rapidly attracts and hires quality employees faster than their competition.
Maple Leaf Sports Tailors Solutions and Improves Processes
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With four professional sports teams and a sports entertainment empire in Canada, MLSE has seen 13 percent growth in headcount year over year. Enter Taleo Business Edition™. MLSE staff started with the free 30-day trial, but they were hooked from the beginning. They taught themselves to use the intuitive, flexible solutions, and now they’re customizing them to fit their needs. MLSE can:
- Employ prescreening and keyword searches to rank and select the best candidates.
- Focus resources on the most successful sources by using advanced metrics.
- Customize application forms easily for variables such as part-time or full-time openings.
Mosaic Achieves Nearly $8 Million* in Value Creation with Taleo
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Mosaic is a leading field sales and marketing company that supplies field specialists at retail department stores, specialty stores, banks and small businesses across North America. Their specialists provide a high level of sales and marketing expertise in a wide range of customized services including merchandising, promotional marketing, on-floor selling, business-to-business marketing and sales associate programs. Mosaic hires approximately 10,000 hourly workers annually and needed a scalable talent management solution to handle this volume. With Taleo Mosaic has:
- Cut time to hire by 33%.
- Decreased hiring managers' time requirement by 75%.
- Reduced advertising costs by 90%.
- Realized $1.2 Million CDN in annual value creation.
* All figures are in Canadian dollars.
National Bank of Canada Implements Solutions to Manage 30% Employee Growth
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National Bank of Canada wanted to develop an attractive front-end Career Web site that would integrate with the back-end to engineer the entire staffing process to provide strategic benefits throughout the organization. The Company's recruiting efforts were practically 100 percent paper-based and relied heavily on advertising in local newspapers, trade magazines and referrals to fill positions. After implementing Taleo, National Bank of Canada:
- Employed practices and technology to efficiently screen and source candidates, allowing recruiters to be more productive and strategic and improve service levels to customers.
- Reduced average time-to-hire for first-level management positions by 50 percent.
- Reduced average cost-per-hire significantly, allowing financial resources to be strategically distributed as the company grew its workforce by more than 30 percent.
Noble Street Charter School Pursues Lofty Goals with Taleo
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Operating in an inner city neighborhood of Chicago with fewer than 300 employees and seven campuses, Noble Street has a goal to prepare 2,020 new college graduates by 2020. A team of consultants modified Taleo Business Edition™ specifically to fit Noble Street, and they’ve never looked back. With two more campuses set to open soon, Noble Street is just beginning to explore the features of Business Edition. Noble Street can:
- Use Taleo tracking data to better target its recruiting, reducing costs and increasing efficiencies
- Use best practices to customize questions for specific job openings and reduce time to selection.
- Attract younger candidates through a customized career web site that provides information about the school, making Noble Street an employer of choice.
- Provide integration by putting a laptop and screen in every classroom.
Qantas Flies Candidates Through Recruitment Process 30 Percent Faster with Taleo
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Qantas is widely regarded as the world’s leading long distance airline and one of the strongest brands in Australia. With 36,000 employees worldwide—many of whom work in specialist roles—finding the right people fast is of key importance. Setting up an automated talent management solution became a business imperative. Now with Taleo, the Qantas recruitment process is automated, creating a faster, smoother experience for both internal hiring managers and external candidates.
Business Results:
- 50% reduction in recruitment approval time.
- 30% reduction in time between decision to hire and making
an offer. - Successfully sourcing external candidates directly.
- 20,000 candidates registered in under two months.
Taleo Consulting Provides the Right Levels of Service and Support for a Successful Global Implementation by Quintiles Transnational
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Quintiles Transnational Corporation—a global leader in pharmaceutical services—helps improve healthcare worldwide by providing professional expertise, market intelligence, and partnering solutions for the pharmaceutical, biotechnology, and healthcare industries. Headquartered in the US near Research Triangle Park, North Carolina, Quintiles has about 19,000 specialized employees and locations in more than 50 countries around the world. With a global implementation delivered by Taleo Consulting, Quintiles:
- Achieved rapid implementation and rollout across 48 countries due to the proven expertise and innovative methodology of Taleo Consulting.
- Met global requirements for scalability while configuring Taleo to fit the needs of specific regions without hard coding.
- Established process improvements with a common platform and consistent workflow for a better recruiting experience.
- Uses seamless job board integration to capture candidates and leverage that data without the associated administrative overhead.
- Takes advantage of reports and actionable metrics for valuable insight into their hiring sources and enhanced global recruiting visibility.
Roche Attracts, Identifies, and Wins Top Talent Worldwide Using Configurable Global Staffing Processes
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Headquartered in Basel, Switzerland, Roche is one of the world’s leading research-based healthcare groups in the fields of pharmaceuticals and diagnostics. Roche employs roughly 68,000 people in 150 countries and has R&D agreements and strategic alliances with numerous partners, including majority ownership interests in Genentech (USA) and Chugai (Japan). With Taleo’s highly configurable solution enabling multilingual and multicultural staffing processes, Roche can:
- Create one door into Roche to offer a single view of global opportunities to any candidate in the world.
- Use career sites to attract and retain the best talent in the employment market.
- Share one global talent pool of candidates and transparent staffing processes that enable HR departments to increase efficiency and reduce costs.
- Provide line managers with first class service and best talent fit quickly, whether it is internal or external.
- Increase internal candidate satisfaction with transparency into internal career opportunities across the organisation.
Serono Finds Higher Quality Candidates Faster
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Serono, based in Geneva, Switzerland, is a global biotechnology leader in reproductive health. Before implementing Taleo, Serono's staffing process comprised a mixture of manual and semi-automated decentralized processes. The vision was to create a single point of entry for everyone that would make the entire staffing process faster and allow more visibility into the recruiting efforts of the entire organization. With Taleo, Serono:
- Improved processes to increase productivity and reduced costs and now better serves managers and candidates.
- Found quality of candidates applying to website higher using the Taleo Agency™ solution than with third-party recruiters.
- Implemented internal mobility processes that give candidates visibility into career opportunities, favorably impacting retention.
Sigma Pharmaceuticals Streamlines and Innovates Recruiting Performance with Taleo Business Edition
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One of the largest healthcare companies in Australia, Sigma Pharmaceuticals is a leading manufacturer and marketer of prescription, over-the-counter, and generic pharmaceutical products. Their staff of 2,000 employees is spread throughout. Prior to implementing new breakthrough eRecruiting processes and systems, Sigma relied entirely on recruitment agencies to fill more than 600 roles annually. Using Taleo Business Edition, Sigma:
- Committed to a new strategy that would streamline and innovate recruiting.
- Took advantage of the 30-day free trial within three months from initial product inquiry.
- Reduced time spent screening candidates using search and ranking capabilities.
- Decreased reliance on print ads and are building a strong online presence to attract different types of candidates.
- Analyzed recruitment team performance, assessed sourcing channel effectiveness, and tracked quality of hire.
Superior Search Improves Business Performance with Taleo Business Edition
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Superior Search specializes in building customized talent acquisition programs for their clients worldwide. With more than 45 years of experience in various industries, they deliver high quality candidates in a cost-effective manner. In a time of growth, Superior Search saw critical resources and skills diverted to printing, screening, and sorting candidates. They knew that successful recruitment depends on timely and current information. Using Taleo Business Edition, Superior Search:
- Reduced sourcing time by 200%, increased revenue, and improved billing processes.
- Made an easy transition yielding big results in less than 30 days.
- Uses flexible technology that easily scales and adapts to their client needs.
- Pinpoints candidate data quickly in a deep talent pool.
Sutter Health Focuses on Success with Taleo Education Services Training Resources
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Sutter Health, one of the nation’s largest not-for-profit healthcare systems, was organized in 1996 through the merger of Sutter Health and California Healthcare systems. Their commitment to professional career advancement, mobility, and teamwork has made the organization an employer of choice. In order to support approximately 10,000 job openings per year, Sutter Health depends on Taleo talent management solutions to help assess, acquire, and develop talent throughout the organization with:
- Customized training that improves solution adoption across a large staffing organization serving 43 affiliates.
- Advanced training setting a standard for Sutter Health to benchmark knowledge and validate skills.
- On demand training tools that deliver training programs online to staffing workstations.
- Alignment of techniques and strategies with Taleo to better access relevant candidate information and make candidate pool filtering more efficient.
- A significant return on their training investment through improved reporting and candidate selection with roll-up metrics to their executive teams.
Teach for America Manages Growth with Taleo Business Edition
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Teach For America is a non-profit organization with a mission to eliminate educational inequality by enlisting some of the most promising future leaders in the effort. By 2010, Teach For America predicts it will double in size. Teach For America needed a more robust recruiting system—one that would not only safeguard data, but also track information to monitor and improve recruiting processes. Using Taleo Business Edition, Teach For America:
- Easily configured the system with reliable processes to fit its workflow.
- Greatly improved candidate tracking and diversity reporting.
- Ensured manager and staff adoption with ease of use.
- Improved communication for better and quicker hiring decisions.
- Made a lasting impact on the productivity of the organization.
Taleo Supports Tetra Pak with Global Recruitment Solution to Match Dynamic Employment Brand
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As the world’s leading food processing and packaging solutions company, Tetra Pak is committed to making food safe and available wherever it’s needed. The company’s commitment extends far beyond protecting the contents inside a package. It also includes supporting customer business, reducing environmental impact, and shaping a better future for stakeholders—from employees to suppliers and the communities in which they operate.
- Gained a Competitive Edge in Talent
- Reduced Costs with Automated Sourcing
- Increased the Talent Pool Across Borders
UnitedHealth Group Implementation Adds Value
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UnitedHealth Group, a Fortune 100 company and innovative leader in the health and well-being industry, employs a team of 29,000 professionals who provide health care related products and services to nearly 35 million Americans. Realizing the untapped potential of HR within their organization, UnitedHealth Group undertook an initiative that would free HR from the burden of administrative transactions, improve productivity and contribute to the bottom-line. After the first year with Taleo, UnitedHealth Group:
- Added self services solutions to improve the overall staffing process.
- Reduced advertising spending by $2 million and saved nearly $5 million in agency fees.
- Deployed select kiosks and other self-service solutions to optimally deploy internal and external talent.
Westpac Banking Corporation Delivers Workforce of the Future with Careers@Westpac
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With $300 billion in assets and a workforce of approximately 27,000, Westpac Banking Corporation ranks in the Top 10 listed companies by market capitalisation on the Australian Stock Exchange Limited (ASX). To power their differentiation through superior execution and a high performance culture, Westpac focused on one of its primary assets: quality people. To leverage its workforce and continue to attract the highly skilled workers required to enable a customer-focused strategy, Westpac uses Taleo to:
- Drive their Workforce of the Future organic growth initiative.
- Use internal mobility for recruitment and redeployment.
- Connect internal mobility and external recruitment.
- Manage and leverage the existing talent pool.
- Develop a culture supportive of career mobility.
- Improve HR satisfaction while reducing costs.
- Reduce retrenchments to a five year low.