hospitality



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Case Study

Presenting a Single View of Global Opportunities to Candidates Worldwide

With such a diverse array of business interests and a large workforce, many of whom work purely seasonally, it is vital that the resourcing staff at Thomas Cook have access to best-of-breed recruitment and onboarding tools. Following a rigorous selection process, Thomas Cook, went live with the Taleo system in June 2009. And two years after the deployment, the overriding improvement is the enhanced visibility that both the resourcing team and candidates get through Taleo. Once candidates have been recruited, the resourcing team at Thomas Cook also uses the Taleo system to take newcomers through the onboarding process. The on demand solution takes new staff through a comprehensive induction that ensures they are informed about the company’s history, values, policies, and the intricacies of their job role. Ultimately, this gives Thomas Cook the talent intelligence to improve their delivery and to deliver the best candidate experience.